Privacy Policy

Who we are

PoiseAI (“we,” “us,” or “our”) provides a teen wellness planning service at poiseform.com. This policy describes how we handle your information.

Age requirement

This service is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are under 13, please ask a parent or guardian to create an account for you. If we learn we have collected information from a child under 13, we will delete it promptly.

For users aged 13–17, we encourage parental awareness and consent. Parents can contact us at the address below with any concerns.

What we collect

• Email address — used to verify your identity and send your wellness plan.
• First name — used to personalise your plan (optional).
• Wellness intake data — skin type, hair type, fitness goal, budget, sleep hours, stress level, and any specific concerns you enter. This is used solely to generate your plan.
• Photos (Face Analysis only) — if you use the Face Analysis feature, your photo is sent to Groq (Meta Llama AI) via their API for analysis. Photos are not stored by us or by Groq after processing. See Groq's privacy policy at groq.com.

What we do not collect

• We do not sell your data to third parties.
• We do not use your data for advertising.
• We do not store your wellness plans on our servers — they live in your browser.

How we use your data

• To verify your email address during account creation.
• To generate your personalised wellness plan via OpenAI (GPT-4o).
• To send your plan checklist to your email via Resend.
• To maintain your login session via a signed cookie stored in your browser.

Third-party services

We share data with the following services to operate the app:

• OpenAI — receives your wellness intake answers to generate your plan.
• Groq / Meta Llama — receives your photo if you use Face Analysis.
• Resend — receives your email address to deliver verification codes and plan checklists.
• Stripe — handles premium subscription payments. We do not store payment card details.

Data retention

Your email address is retained as long as your account is active. Your wellness plan and account data are stored locally in your browser (localStorage) and are deleted when you clear your browser data or use the “Reset account” option. Login sessions expire after 30 days.

Your rights

You can:

• Delete your account and all local data via Dashboard → “Reset account & clear data”.
• Request deletion of your email from our records by emailing us (below).
• Access a copy of your data — since your plan lives in your browser, you already have it.

Cookies

We use one HttpOnly cookie (glowup_session) to keep you logged in. This cookie contains no personal information — only a signed identifier. We do not use tracking or advertising cookies.

Contact us

For privacy questions, data deletion requests, or parental concerns:
privacy@poiseform.com